The Look-Over

Just the FAQ!


Your questions are probably answered below…

What does the service include?

With The Look-Over service, Diana will give you 15 minutes worth of customized, professional, and unbiased feedback regarding your:

  • Résumé
  • Cover Letter
  • Job Posting 
  • Linkedin Profile
  • Networking Emails
  • Specific Situation (burning questions relating to your career development/job search)

How many documents and/or questions can I submit at one time?

If you want detailed feedback about your documents, you should limit the amount that you submit. The more documents (and questions) I have to review, the more general the feedback will be.

For instance, if you submit only your résumé, you will get more detailed feedback than if you were to send me a résumé plus other documents (cover letters, Linkedin profile, etc.)

For this reason, there is a limit to the amount of documents and questions you can submit per service to ensure you get the most value out of it.

DOCUMENTS  –  Maximum 4 pages or 1500 words (per service)

Here are some examples of the maximum amount of documents you could send for one, $27 round of feedback.

  • One, 2-page résumé + One, 2-page job posting
  • One Linkedin profile (focus on the photo, headline, 2000-character summary, work experience section)
  • One, 2-page résumé + One, 2-page job posting
  • One, 3-page résumé + One, 1-page cover letter
  • Linkedin 2000-character summary + Résumé professional profile + One, 2-3 page job posting

You can have me look at a specific section of your résumé and Linkedin profile, such as the résumé professional profile and the Linkedin 2000-character summary. That way, you’ll get more detailed feedback.

QUESTIONS – Maximum 15 questions (submitted as a separate service)

You can submit up to 15 questions, but I might only be able to answer half of them or less depending on how much explanation they require.

You should submit them in order of preference with #1 being the most important question and #15 being the least important. I’ll start with #1 and answer as many as I can in the allotted time. I’ll talk as fast as I can so I can get through as many as possible. 🙂

Can I submit questions and documents at the same time?

Questions and documents must be submitted as two separate services.

However, if you have only 2 or 3 questions that don’t require detailed answers, I might be able to answer at the same time as the document feedback. You can send them along and if I have time, I’ll answer them but I will start on the documents FIRST.

Can you look at just a specific section of a document?

If you want me to give you feedback on a specific section of your résumé and/or Linkedin profile, you need to tell me that in the questionnaire before I start the review. You’ll get more detailed feedback if you do it this way.

How long does it take to get the feedback?

Once payment is received and you have submitted all of the required information (documents, questions, completed questionnaire), the feedback will be delivered to you in 2 business days (Business hours are Monday to Friday 9am to 5pm Eastern).

For example, if the materials are submitted after 5pm Friday, the feedback will be delivered by the following Wednesday. I strive to complete the feedback sooner than 2 days but I have to allow for delays and turnaround.

If I can not deliver in 2 business days, you will be informed immediately.

How is the feedback delivered?

The feedback is recorded by screencast which is a video recording of your document that is displayed on my computer screen. I will scroll through the document and start commenting on it where I deem appropriate.

If you submit questions about your “situation”, I’ll either email the answers in writing or via video – whatever makes sense. Sometimes it’s more efficient for me to just start talking and hit “play”.

If it’s recorded feedback, you will be given a link to stream and download it, as it will be available online for a limited period of time.

I have questions about my job search. How does the service work with that kind of thing?

If you aren’t submitting a document, but you have questions you need answered, I recommend that you submit no more than 15 questions and put them in order of preference.

#1 question is the most important one and #15 is the least important. That way, I’ll work through the questions (starting with #1) and will try to answer as many as I can within the 15 minute duration.

I might answer only 5 questions. Or maybe only 2. I have no way of knowing until I start.

Once you sign up, you will be sent a questionnaire to complete and it will ask you to include your questions in order of preference.

Can I engage in this service multiple times? Can I make changes to my résumé and then have you comment on my revised document?

Absolutely! If you are someone who likes to learn how to create a résumé , cover letter, and Linkedin profile, The Look-Over is a good way to get customized feedback about where you need to make improvements and what needs to be done. Then you can go away and try to do it yourself.

However, at some point, it makes more sense to enroll in the online digital course Résumés That Convert if you want to learn how to create an interview-generating résumé .

There are two levels – the Self-Starter Plus package and the Job Landing Accelerator package.

How do I get started?

  1. First, you must pay by clicking on this link here.
  2. Once payment is confirmed, you will receive a welcome email that goes over the instructions and important information. Make sure to read the entire email.
  3. You must complete the questionnaire and upload it into Dropbox. Your answers and the information you provide will help me give you better feedback (I need some context).
  4. You must also upload the document(s) you want reviewed into Dropbox and make sure to give them names that are easily identifiable.
  5. In 2 business days, you will receive your feedback as a video recording you can stream online and download. You will be emailed details about this.

What document types can I submit for review?

The preferred document types are Word .doc and .docx. PDF is the second choice.

If you have your résumé in the cloud (i.e. Dropbox, OneDrive, Google Drive, etc.), you can send me the link and I can view it that way but the preference is for you to upload a Word document.

Instructions are given to you in the email you get after you sign up for the service.

Who is actually giving me feedback?

I am! I’m Diana Foster – a career professional with over 15 years experience in recruitment, résumé writing, career/job search coaching including a background in sales and marketing.

I help jobseekers from a wide variety of job functions, level of experience, and industries generate interviews and ace the interviews so they can land their dream job.

I provide premium “Done-For-You” services where I create custom-branded documents that help the candidate stand out and get noticed which boosts their job landing success.

I also offer “Do-It-Yourself” services that includes an online, digital résumé writing course Résumés That Convert

For more information about how I got started, click on this link. For more information about how I can help you, click on this link.

What is the refund policy?

A full refund will be given if you send me the documents/answers and for whatever reason I feel that I can not help you. Although rare, it can happen.

Otherwise, once you send payment there is no refund. This is why it’s important to review all the information before making your purchase.

What kind of results can you guarantee?

What I’m offering with this service is my professional opinion – what you do with that information is totally up to you. You can use it or not.

If you do use my recommendations, I am confident that it will give you the clarity and direction that you need to help you improve your chances of generating interviews which will bring you closer to a job offer.  

I can guarantee that if you don’t do things differently, nothing will change. I’m offering you an opportunity to make changes.

What I can’t guarantee are specific results. Those vary from person to person. Your outcome is largely dependent on what you do with the information I give you.

Generally speaking, the more effort you put into your job search and the more networking you do, the better your results will be.